Adobe’s move to the Creative Cloud isn’t sitting well with all of its customers. Over 5,000 of them have now signed a Change.org petition calling on the company to keep selling packaged software.
The blowback started on Monday when Adobe said that it will no longer sell new versions of its Creative Suite products — including Photoshop, Illustrator and other iconic applications — for a one-time fee. Instead, customers will need to buy an ongoing subscription to the Creative Cloud service in order to get future versions of the products.
Although pundits see it as a necessary move, many customers are worried that the change will end up costing them more money and give them less control over their applications.
“In the short term, the subscription model looks to be okay, but over time the only entity that is benefiting from this is Adobe,” says the petition, written by Derek Schoffstall of Harrisburg, Pennsylvania. “The (no longer) current model: paying a one time fee for infinite access is a much better business model and is better for the consumer.”