By Jan Chipchase from Hidden in Plain Sight at Medium.com:
On Friday I was invited into Google Labs New York and given the opportunity to try out Glass.
I declined to put on a pair.
There are many people who are exploring what Glass could be, evaluating and providing feedback to Google, exposing and conditioning their networks to the idea of Glass as a viable part of the technology landscape. The selection criteria for being a Glass explorer/evaluator/shill* has been as carefully thought out as any part of the bring-Glass-to-market process. Many early adopters are willing to pay to get their hands on Glass. Others will be paid (in kind or in cash) for providing feedback and related services to the Glass team – and I’ll be interested to know how many of those will reveal their consultant relationship when they talk about Glass publicly. While targeting trend and thought leaders, early adopters and legislatures is not novel, few projects or companies have such deep pockets to do so as comprehensively with such a disruptive product.
In most situations I’d jump at the chance to try Glass out. With most technologies clients want to understand everything about the user experience from how consumers first discover a service, first impressions out of the box, what will drive consistent use or more likely, how it will end up at the back of a drawer gathering dust. Like many of you I make a living from this rich contextual understanding that comes from first hand experiences. It pays (well) to have a natural curiosity about this space and I enjoy being surrounded by colleagues that like to sketch with code and bits – the drill that knows how deep it goes, or a tape measure that can remember everything it measures are two wonderfully understated and subversive examples of explorations that our Munich studio shared this week.
You’ll find no shortage of people willing to write about their hands-on experience of using Glass and I’m not convinced I have too much to add to the conversation around the hands-on product experience. I do however have something to add to the impacted-by-glass-experience for people who feel caught in Google’s proxy: the Little Sister data dragnet.
This isn’t a public declaration of never wanting to wear Glass or a philosophical stance against Google or that form factor. I can think of three Glass use-cases that I consider utterly compelling that could drive adoption, but that include significant social disruption. Instead it’s an appreciation that when it comes to privacy and un/acceptable behaviour in our public spaces there are stakeholders that go well beyond the community that will read this, with whom for now I prefer to maintain a closer affinity.
Stepping out of the Labs meeting and onto the New York streets my colleague Robert Fabricant asked the following question: If you could dictate the exact moment of your first perfect Glass experience what would it be?
For me it will be that short time between a bullet exploding out of a barrel and the moment it penetrates the skull: a lifetime of meaningful experiences played back before my eye. That cinematic-techno-utopian assumption of a life exquisitely recapped is of course wishful thinking and as inevitable as the Glass form factor itself. I suspect a far more realistic scenario is that the last thing I would hear is the sound of the gun-shot, and the last thing I would see is an interstitial advert for earplugs.
Thanks to Matt for the invite and the Google team for hosting.
* frog recently completed a project for Visa in Rwanda that included a short film on the opportunities for financial inclusion, in which I appear. I’ll write about the experience at some point.The line between evaluator, proponent and shill is a nuanced one dependent in part of where you stand.